Welcome to The Fresh Lobster Company, LLC
The Fresh Lobster Company, LLC, located in Gloucester, MA, excels in providing top-quality lobster and seafood products. Known for its exceptional customer service, this brand offers a seamless online ordering experience, with prompt delivery options and exquisite packaging that often delights recipients. Customers rave about the freshness and flavor of their lobsters, making it a go-to choice for special occasions and gourmet gifts. Personal touches, like customized service from knowledgeable staff, elevate the experience, ensuring that every order feels unique and special. With a commitment to excellence, The Fresh Lobster Company truly delivers an unforgettable seafood experience.
The Fresh Lobster Company, LLC: Reviews & Ratings
I ordered lobster dinner and a couple of accessories for a friend who had never cooked lobster. The on line ordering process was easy! After ordering I realized that the delivery date needed to be changed... all it took was a phone call to The Fresh Lobster Company and the delivery date was changed. It too, was easy. I was advised I would get an email when the lobsters were shipped and I could track the delivery by FedEx. Sure enough, at approximately 6 PM the night before the scheduled delivery, the email arrived. In literally 21 hours, the order was shipped and arrived in Virginia! The recipient told me that the packaging was nice and even included confetti!! He was so impressed that he said it made a really nice gift! Thank you Fresh Lobster Company for an excellent experience and high quality products. I give you 5 stars!!!!!
I have used The Fresh Lobster Company many times for special occasion gifts to friends, family and also just for when I have the desire for a perfect lobster! Ted has been incredible when filling my orders. He has recommended the freshest seafood fillets as well as shellfish. His special event packaging is incredible and recipients just love it! When you need a spectacular and unique idea for anyone (even yourself) there is nothing that compares to a LOBSTER! Don’t forget the personalized service and handling from The Fresh Lobster Company. You will not be disappointed.
Top-shelf service. Human beings answer the phone. I had a rush order and they made it work. Should have done an unboxing video. Upon opening, my jaw dropped and I thought, "These people really care about what they're doing and they're proud of it." The presentation is likely the best I've ever seen. So thoughtful and exquisitely done. Oh, and yeah, the Bugs were PERFECTO!!! Thanks for saving my husband's 70th. You guys are awesome!
Ordered a sampler that I put together for my sister's birthday. Ordered on Thursday, shipped on Friday, arrived today. Super amazing and fresh. She said the two pounds of lobster meat are amazing and brimming with the choice pieces of meat. Plus an amazing huge hunk of ahi! Overall, could not be more pleased! Now, I'm thinking it's time to order for me...
I've been ordering fresh lobsters from The Fresh Lobster Company for special occasions for over 5 years. They have quality products, are staffed with courteous people and go above and beyond helping their clients.
I placed a large order last week and received it Friday. It was for our 25th wedding anniversary. I just wanted to say it was awesome and all the products were great! I made a “Chilled Seafood feast” for my wife. Attached are a few pictures of my presentation of the meal. Thank you again!
Probably some of the best costumer service I’ve ever experienced. Prompt, timely, super friendly and easy to work with. Live Lobster delivery is dependable. I’ve ordered live lobsters many times from TFLC and they’ve always arrived in good condition and all lobsters alive and moving! I live in the middle of Kansas so it’s really special to receive live, moving lobsters at your door! A great service with a dependable product!
Shipping cost was a bit high but that’s to be expected for priority overnight and to cover associated packaging costs, considering it was packed very well with multiple ice packs in a small styrofoam cooler inside a sturdy box. The uni is high quality with a hint of ocean freshness. Will order again next season from The Fresh Lobster Co.
Location
-
1 Crestview Terrace #1, Gloucester, MA 01930, United States Hotline: +1 508-451-2467
Welcome to the culinary haven of seafood lovers: The Fresh Lobster Company, LLC. Nestled in the picturesque coastal town of Gloucester, Massachusetts, this revered brand has carved a niche for itself in the world of fine dining by committing to quality, convenience, and a personalized touch.
As you navigate their user-friendly online ordering system, you'll discover a treasure trove of gourmet options, from classic lobster dinners to curated samplers filled with the freshest seafood delights. The Fresh Lobster Company not only takes pride in sourcing the finest catches, but they also excel in creating an exceptional experience for their customers, as evidenced by the glowing testimonials from satisfied patrons.
When Beverly Copeland ordered a lobster dinner for a friend, she appreciated the seamless flexibility in changing delivery dates with just a phone call. Her experience captures the essence of their customer service — attentive, responsive, and genuinely caring. From the moment you place your order to the time your fresh lobster arrives, you are treated with utmost professionalism, including timely shipment notifications and tracking.
What truly sets The Fresh Lobster Company apart is not just their exceptional seafood, but the thoughtful presentation. Customers like Linda Clifford rave about the stunning packaging, describing it as a feast for the eyes that evokes a sense of pride from the team behind the scenes. It’s an added touch that transforms a simple meal into a memorable gift or a special occasion highlight.
Whether it’s for a birthday celebration or just a well-deserved treat for yourself, you can trust that the lobsters are perfectly cooked and bursting with flavor. Patrons like Rick Dressler have found joy in their sampler packages that arrive fresh and ready to impress. The selection of sweet lobster meat and premium seafood tantalizes the taste buds, making every bite a savory delight.
With a commitment to quality, impeccable service, and delightful packaging, it's no wonder that customers are drawn back time and again. If you’re in search of a standout dining experience, The Fresh Lobster Company, LLC stands ready to elevate your seafood journey with top-notch ingredients and personalized attention that will leave you craving more. Dive into the world of exquisite seafood and make every meal an occasion.